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SAFE EXIT
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CCASA Covid-19 Update

COVID-19 Update

Update as of April 12, 2021

Due to the recently announced restrictions and the third wave of COVID, we have enhanced our safety protocols and continue to offer all of our services. 

At this time, CCASA is able to provide all of our services with modifications.

Alberta’s One-Line for Sexual Violence is available at 1-866-403-8000. Anyone can call or text this number, or access chat services through www.calgarycasa.com or www.aasas.ca. No changes to this service. 

Support and Information Line at 403-237-5888. If you are in need of support, please give us a call. It’s okay to reach out for whatever you need support with – including loneliness, feelings of isolation and day to day support. Our Support and Information Line is open from 9am-9pm, 7 days a week. No changes to this service. 

Calgary Sexual Assault Response Team is available to anyone who has been sexually assaulted within the past 96 hours. For more information on this service, please call our Support and Information Line at 403-237-5888. No changes to this service. 

Counseling is available to anyone impacted by sexual violence including support persons. For more information on this service, please call our Support and Information Line at 403-237-5888. In-person counseling is available with enhanced safety precautions to a limited amount of people. Call to check in about this availability.

Education & Training is available for remote online workshops.  For more information, please call our Support and Information Line at 403-237-5888 or email education@calgarycasa.com.  Only remote at this time. 

Police & Court Support is available to anyone who is considering or who is navigating the legal system. For more information, please call our Support and Information Line at 403-237-5888. Available remotely and in-person with enhanced safety precautions in place.  Available in-person to a  limited amount of people. Call to check in about availability.

We know that this can be a very difficult and emotional time which is why it is important for everyone to continue to have access to support. Please reach out, we are here if you need us.

A support counsellor will call all clients within 24 hours of an in-person appointment to complete a pre-screening form. 

Clients may be sent pre-screening questions by email and reply within 24 hours of scheduled appointment in certain circumstances.

At this time, support people will not be able to attend sessions with clients. Exceptions would include a translator/interpreter, and other extenuating circumstances on a case-by-case basis. Support people can wait in the hallway in the chairs provided. 

Clients will be asked to use hand sanitizer upon arrival

Counsellor will take temperature and ask pre-screening questions of client upon their arrival at the CCASA front door, after which client will be led directly to counselling room for session

New Safety Protocol

Clients will be asked to use the masks we provide for their appointments. We will provide either 3-ply disposable masks or N95 masks. 

Get In Touch

Get in touch if you have any question, concerns or suggestions.

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