Safe exit
CCASA Support & Information Line: 403-237-5888

9 am - 9 pm MT, 7 days/week

Volunteer

We are always welcoming new volunteers to our team! Volunteers are an invaluable source of strength and support in providing high-quality services to those affected by sexual abuse and sexual assault. CCASA is an equal opportunity volunteer “employer” and encourages applicants from diverse groups to apply. Extensive training and support is provided.

The primary role of CCASA’s volunteers is to support on both CCASA’s Support and Information Line as well as on Alberta’s One-Line for Sexual Violence, answering calls, texts and chats.

Volunteers also support us with booths and special events, and are an essential part of the CCASA team. CCASA welcomes applications from volunteers from diverse backgrounds, levels of experiences and skill sets.

Volunteers are essential to the high quality of service delivery CCASA offers, and all of our volunteers receive more than 45 hours of training in order to provide the specific support that individuals from our communities need.

Volunteer opportunities

We are always welcoming new volunteers to our team! Volunteers are an invaluable source of support and strength in providing quality sexual abuse and sexual assault services.

Special Events Support

Special event volunteers support CCASA’s Training Resource and Education Centre (TREC) with community booths and special events. Events may include Calgary Pride, International Women’s Day, marches, and community booths at universities and community centres, as well as other local initiatives and fundraising casinos.

CCASA Support and Information Line/Alberta’s One-Line for Sexual Violence

CCASA volunteers are responsible for answering the Support and Information Line as well as Alberta’s One-Line for Sexual Violence on evenings and weekends, ensuring that callers, texters and chatters receive support and intervention as needed. CCASA is an equal opportunity volunteer “employer” and encourages applicants from diverse groups to apply. Extensive training and support is provided.

These lines are available to anyone who has been affected by the various forms of sexual assault and sexual abuse. Volunteers work on these lines, providing emotional support, information, crisis intervention, grounding, advocacy and referrals.

Responsibilities

  • Provide crisis intervention, short term support, information, assessment, advocacy and referrals over the phone, as well as via text and chat to individuals affected by sexual assault and/or sexual abuse.
  • Maintain client confidentiality
  • Interact with callers, volunteers and staff in a respectful and empowering manner

Time Commitment

  • CCASA provides 45+ hours of training to volunteers. Successful completion of every training module is required prior to answering the lines.
  • CCASA requests a one year commitment from volunteers working on the lines and asks that volunteers take a minimum of 2 shifts per month, each shift being 4 hours in length
  • Attendance at volunteer meetings

Who Should Volunteer

  • Anyone interested in learning more about sexual violence and enhancing their support skills
  • We welcome volunteers with a range of experience and backgrounds, and know that everyone brings their own unique skills to the role

Why Volunteer? Benefits For You.

  • Training in crisis intervention, supporting a disclosure of abuse, risk assessment, suicide assessment and prevention and providing support via text and chat.
  • Direct experience in providing emotional support, risk assessment and crisis intervention
  • Knowledge that you are making a difference in the lives of many Albertans who have experienced sexual violence
  • Reference letters

Become a Board Member

CCASA is supported by a volunteer board of directors. This board is a governance board and not an operating board. A part of the board structure is a number of standing committees, a typical time commitment is one board meeting per month, committee meetings every other month and an annual planning session. There may be Ad Hoc responsibilities that come up from time to time. Please check in our careers section to see if we are accepting nominations for the CCASA board and complete the online application form. Please be prepared to submit your resume and a cover letter.