About Volunteers
We are always welcoming new volunteers to our team! Volunteers are an invaluable source of support and strength in providing quality sexual abuse and sexual assault services.
The primary role of CCASA’s volunteers is to support on both CCASA’s Support and Information Line as well as on Alberta’s One-Line for Sexual Violence, answering calls, texts and chats.
Volunteers also support us with booths and special events, and are an essential part of the CCASA team. CCASA welcomes applications from volunteers from diverse backgrounds, levels of experiences and skill sets.
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Learn more about CCASA’s volunteer opportunities
Special Events Support
Special event volunteers support CCASA’s Education and Training Programs with community booths and special events. Events may include Calgary Pride, International Women’s Day, marches, and community booths at universities, community centres, as well as other local community initiatives and fundraising casinos..
CCASA Support and Information Line/Alberta’s One-Line for Sexual Violence
This line is available to anyone who has been affected by the various forms of sexual assault and sexual abuse. Volunteers work evening and weekend shifts on the line providing emotional support, information, crisis intervention, grounding, advocacy and referrals.
CCASA volunteers are responsible for answering the Support and Information Line as well as Alberta’s One-Line for Sexual Violence on evenings and weekends, ensuring that callers, texters and chatters receive support and intervention as needed. CCASA is an equal opportunity volunteer “employer” and encourages applicants from diverse groups to apply. Extensive training and support is provided.
Responsibilities:
- Provide crisis intervention, short term support, information, assessment, advocacy and referrals over the phone, as well as via text and chat to individuals affected by sexual assault and/or sexual abuse.
- Maintain client confidentiality
- Interact with callers, volunteers and staff in a respectful and empowering manner
Time Commitment:
- CCASA provides 45+ hours of training to volunteers. Successful completion of every training module is required prior to answering the Support and Information Line.
- CCASA requests a one year commitment from volunteers working on the Support and Information Line and asks that volunteers take a minimum of 2 shifts per month, each shift being 4 hours in length
- Attendance at volunteer meetings
Who Should Volunteer?
- Anyone interested in learning more about sexual violence and enhancing their support skills
- We welcome volunteers with a range of experience and backgrounds, and know that everyone brings their own unique skills to the role
Why Volunteer?
- Training in crisis intervention, supporting a disclosure of abuse, risk assessment, suicide assessment and prevention and providing support via text and chat.
- Direct experience providing emotional support, risk assessment and crisis intervention
- Knowledge that you are making a difference in the lives of many Albertans who have experienced sexual violence
- Reference letters
